The Jeuns

‘Sprinklr Welcomes BT Group as New Customer’

March 25, 2024 | by The Jeuns

BT has chosen Sprinklr as their strategic customer service partner, marking an exciting development in the world of Unified-CXM. Sprinklr Founder and CEO Ragy Thomas expressed his optimism about the partnership, highlighting the opportunity to work with BT and other leading brands in utilizing AI for exceptional customer experiences.

Sprinklr is renowned for its AI-powered platform, which helps top brands enhance customer satisfaction through personalized experiences. With a focus on boosting productivity through insights and automation, Sprinklr has been a leader in delivering outstanding customer experiences for over a decade.

The collaboration between Sprinklr and BT is set to drive innovation and create unforgettable customer interactions by leveraging Sprinklr’s Unified-CXM platform. This partnership underscores Sprinklr’s commitment to enabling organizations worldwide to delight their customers and elevate their customer service capabilities through cutting-edge technology and AI solutions.

For more information about Sprinklr, visit their website and learn more about how they are shaping the future of customer experience.


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